The Role of Olfactory Design in Store Environments: Enhancing Experience, Memory, and Brand Loyalty
Many global retailers have adopted signature scents as part of their brand identity. These olfactory signatures act as non-visual brand identifiers, reinforcing recognition across multiple locations and even influencing customer loyalty.
In packaging design, this concept translates into scent-infused materials or unboxing experiences, further extending brand identity beyond the store environment into the home.