The Role of Olfactory Design in Store Environments: Enhancing Experience, Memory, and Brand Loyalty
Diana Lodi Diana Lodi

The Role of Olfactory Design in Store Environments: Enhancing Experience, Memory, and Brand Loyalty

Many global retailers have adopted signature scents as part of their brand identity. These olfactory signatures act as non-visual brand identifiers, reinforcing recognition across multiple locations and even influencing customer loyalty.

In packaging design, this concept translates into scent-infused materials or unboxing experiences, further extending brand identity beyond the store environment into the home.

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